MyVitalHome™ Privacy Policy

Effective Date: April 6, 2026 | Last Updated: April 6, 2026

Freels I.T. Solutions LLC (“we,” “us,” or “our”) operates MyVitalHome™ and the website located at myvitalhome.com (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Service. Please read this policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Your name and email address when you sign up for our waitlist or create an account.

• Home Data: Information you voluntarily enter about your home, appliances, maintenance history, and service contacts.

• Usage Data: Information about how you access and use the Service, including your IP address, browser type, pages visited, and time spent on pages.

• Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To notify you when MyVitalHome launches and send you updates about the Service.

• To provide, operate, and maintain the Service.

• To improve, personalize, and expand our Service.

• To communicate with you, including responding to inquiries sent to hello@myvitalhome.com.

• To send you newsletters, marketing materials, and other information that may be of interest to you. You may opt out at any time by clicking the unsubscribe link in any email.

• To detect, prevent, and address technical issues.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: We may share data with third-party vendors who assist us in operating our website and Service, including Squarespace (website hosting) and Zoho (email). These providers are contractually obligated to keep your information confidential.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

• Business Transfers: If Freels I.T. Solutions LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Storage and Security

Your information is stored on secure servers operated by our service providers. We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Waitlist email addresses will be deleted within 90 days of a written request to legal@myvitalhome.com.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.

• Correction: You may request that we correct inaccurate or incomplete information.

• Deletion: You may request that we delete your personal information by emailing legal@myvitalhome.com.

• Opt-Out: You may opt out of receiving marketing emails at any time by clicking the unsubscribe link in any email or by contacting us at hello@myvitalhome.com.

• Do Not Sell: We do not sell your personal information. If this changes, we will update this policy and provide opt-out options.

7. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at legal@myvitalhome.com and we will promptly delete such information.

8. Third-Party Links

Our Service may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

9. Cookies Policy

We use cookies to enhance your experience on our website. Cookies are small data files stored on your device. We use the following types of cookies:

• Essential Cookies: Required for the website to function properly.

• Analytics Cookies: Help us understand how visitors interact with our website.

• Preference Cookies: Allow the website to remember your preferences.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

11. Disclaimer of Liability

MyVitalHome™ provides general home maintenance guidance for informational purposes only. The content provided through our Service is not a substitute for advice from a licensed contractor, plumber, electrician, HVAC technician, or other qualified professional. Freels I.T. Solutions LLC assumes no liability for any property damage, personal injury, or financial loss resulting from actions taken based on information provided through the Service. Always consult a qualified professional before undertaking any major home repair or maintenance task.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Freels I.T. Solutions LLC

Operating as: MyVitalHome™

Legal inquiries: legal@myvitalhome.com

General inquiries: hello@myvitalhome.com

Website: www.myvitalhome.com